To modify an already validated invoice, there are two scenarios:
a) You send your invoice through Peppol:
- If there is an error in the hours, a new timesheet should be validated.
- After that, a credit note and a new invoice will be required.
b) You create your invoice on the ProUnity Platform:
Once a timesheet is validated and an invoice is sent and validated on the ProUnity platform, it cannot be edited.
If you notice any errors in the timesheet hours or the daily rate, please do not create your invoice yet; first, reach out to ProUnity for assistance:
- Send an email to: invoicing@pro-unity.com
- Include:
• The invoice number
• A clear description of what needs to be modified
Your ProUnity support team will review your request and let you know the next steps.